The London Eye (London, England)

Off to The London Eye? See our insider advice for a queue-free visit as well as opening times and phone numbers!

Make sure to buy your skip-the-line tickets online before your visit!

Estimated wait

High Estimated wait until 15:00
Mon 22 Tue 23 Wed 24 Thu 25 Fri 26 Sat 27 Sun 28
10:00 11:30
11:30 15:00
15:00 20:30
20:30 23:30

Our tips

Top Tips

The queue to the London Eye can be impressively long but it moves quite fast. The average waiting time is about 20-30 minutes in high season but can exceed half an hour on school holidays, long weekends, during the summer and on bank holidays.

There are actually 2 waiting lines: one to buy the ticket and another one for boarding. It’s possible to skip the first line by buying your ticket online. In any case, if you purchase a standard ticket you’re expected to arrive half an hour before the boarding time to get your pre-booked ticket and pass the boarding line. Among the available ticket options on the London Eye’s booking page you will find a fast-entry ticket (priority line) and flexible tickets, but, of course, they’ll cost you more.

Booking your ticket online has its disadvantages as well: you’ll need to choose a date and a time slot and no one can guarantee in advance that the weather will be perfect (remember, it’s London!). London Eye tickets are non-refundable and non-transferable, therefore if your goal of visiting The London Eye is to take great photos you could be disappointed if caught in bad weather.

If you arrive during high season (summer, May, school holidays, bank holidays & weekends) - you can book your ticket a day or two in advance, having checked the weather forecast. If the probability of rain is low - booking your ticket could be the best way to guarantee a wait-free visit.

If you don’t want to buy the ticket online - consider coming either at the opening time (10:00am) or in the evening, it’s less crowded. After 15:00 the queues are usually shorter than at midday. Sunset time surprisingly doesn’t attract bigger crowds, so you can check the sunset hour and plan your visit for this time (worth doing when the weather is good). Don’t forget to come about 30 minutes earlier because of the usual boarding queue.

Night London also looks great. If you’re staying in London during high season - the queues are really short or inexistent after sunset, and the Eye usually stays open until 21:30 (check the opening hours here). This would be a good option to avoid crowds!

The London Eye view

Photo credits to Steve Montgomery via Flickr

Peak times

To avoid crowds and long waiting lines check that none of the following can be applied to the date you chose for your London Eye visit:

  • Weekends
  • Bank holidays (in 2017: 02/01, 14/04, 17/04, 01/05, 29/05, 28/08, 25/12, 26/12)
  • UK school holidays (check them here)
  • April-May, August, October (these are the peak months)
  • Big events and festivities taking place in London that can attract an important number of visitors to the city

Tips for a few days in London

This page will give you many tips to avoid crowds in London as well as crowd schedules for top tourist attractions in order to plan your visits.

Practical Information

  • Toilets
  • Baby changing
  • T Loop
  • WiFi (around the ticket office, not available on the wheel)
  • Gift shop
  • Souvenir Photos
  • First Aid
General ticket prices (online standard entry)
  • Adults (16+): £22.45
  • Child (3-15 yrs): £17.95
  • Child (Under 3): free

The London Eye

Photo credits to David Holt via Flickr

Contact Number

Ticket bookings +44 (0)871 781 3000
Customer Services +44 (0)870 990 8883
Disabled Guests Booking +44 (0)871 222 0188
Group Bookings +44 (0)871 222 3345
Did this phone number work? YES NO


The London Eye
📍 Riverside Building County Hall Westminster Bridge Road

By Tube: Waterloo (the closest), Embankment, Charing Cross and Westminster underground stations

By bus: lines 211, 77, 381, most sightseeing bus tours, RV1 route

The London Eye

Photo credits to Leo Hidalgo via Flickr

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